Bradley Carlson, Royal Kona Resort - Kailua Kona, Hawaii
“BJ is an honest contractor, something that is rare these days. He and his crew are on time and they do what they say they are going to do. BJ goes above and beyond what is stated in the contract to come back and finish little details that aren't even required of him. He simply does the right thing for whatever the situation is. I am wishing now that I had taken before and after pictures but I simply did not. I highly recommend him for any job. BJ and his crew refurbished 34 guest rooms in our hotel from top to bottom."
Thomas Maloney -Waikoloa, Hawaii
BJ at Mid Pac did a massive interior remodel for me, including a completely new kitchen, an expanded bedroom, the construction of a laundry room, new flooring and doors throughout the house and more. They were great people to work with and very accommodating to my families schedule.
Jerry Markowitz - Kailua Kona, Hawaii
"We love our custom getaway Pavillion. The ohia are so beautiful. The guys at Mid Pac Services were always pleasant and easy to work with. They do great work! We would definitely recommend them to anyone...... Jerry Markowitz Kona Palisades Kona Hawaii"
Michael Chung - Kona, Hawaii
Overall, I had a great experience with BJ and Mid Pac Services and would use them again for any future home improvement projects.
At our initial meeting, I felt BJ was very thorough in asking what we were looking for, inspecting the proposed work area, taking pictures and measuring the space.
He came up with several options for what we could and could not do, and we toyed around with some ideas. Ultimately, we agreed on a plan and he emailed me with a proposal, including specs, a timeframe, and costs. The process was very smooth and efficient which I liked given I could not devote all my time to this project.
As the project progressed, naturally some unforeseen circumstances occurred (but that is to be expected with any project). BJ was great in showing me the problem, explaining the issues and proposing solutions. I appreciated BJ being available via email, phone, and text so that I could reach him with whatever questions I thought of afterwards. Eventually the issue was resolved (even though it delayed the project past the expected completion date).
In summary, if you are looking for an honest, reliable and hardworking person, I highly recommend BJ and Mid Pac.
Patricia Butler - Kona, Hawaii
Because of my insurance company, we haven't been able to start work but MidPac has been amazing at dealing with the antics and shenanigans the insurance company has put us through. I'm sure that when the work is done it will be as good as their customer service has been during the "wait and see" game insurance is putting us through.
Roger Thomas, Waikoloa, Hawaii
"After pricing with over a dozen contracting companies, most of whom simply "flaked out" and stopped communicating or, in one case, left the island right after agreeing to start the project, I came across MIDPAC Services via a referral from HPM in Waimea. Always professional and honest, they were trustworthy on-site and were flexible in dealing with the state/county permitting process, which can be quite a headache. The pricing was excellent, and to keep the costs down standard materials were used, but the workmanship was good and BJ kept in regular touch via email, text and phone to keep us up-to-date on the project at all times and to manage the schedule. I would not hesitate to recommend MIDPAC Services to anyone, and you are very unlikely to find a better team for the price. Roger Thomas"
Dora L. Aio Leamons - Kona, Hawaii
"Dear BJ Kailimai, ......I am ... very delighted to have had the pleasure of working with yourself and making the right decisions on my project. Professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to my complete customer satisfaction. Myself and my family are enjoying the great views and comfort it brings to my whole house. And of course the great value it has added to our home. Mahalo, so much and hope we may do business again in the near future........ It’s been apleasure all the way around. Best Regards, Dora L. Aio-Leamons PRESIDENT HOMEOWNERS ASSOCIATION- Kealakehe Hawaiian Homes 808-987-6178 74-5142 Haleolono Place Kailua Kona, Hawaii 96740"
Jim & Kathy Schinner - Kona Hawaii
"My husband and I contracted B.J. to do some work for us toward the end of 2011. I can't say enough about how professional and pleasant he was for the entire project. If something went wrong, he very quickly made it right. We found his crew to be very nice and worked hard and fast to get everything done in a timely manner. B.J. himself is a sincerely nice guy. His rates were very reasonable. We have no reserves in highly recommending him. Thank you B.J. for the most pleasant experience we have ever had with a contractor."
Tony & Lani PSI Plumbing -Kona Hawaii
Tony & Lani PSI Plumbing Keauhou Kona Hawaii "You guys were terrific! ..... you worked very hard, were very polite, and on time! How refreshing. We will not hesitate to recommend you guys!"
Randy - Waikoloa, Hawaii
“I put a request to hang a screen door on red beacon. The owner of mid PAC services, BJ Kailimai had submitted a bid before I'd left the store. It was also the lowest bid. They did the work three days later and did not try and rush thru or skip steps but instead took the time to do the job right. They were very professional and friendly. They were so good I hired them to install a driveway gate which they did the following week. When a few days after the install there was a problem with the concrete (not their fault) they were back in two days to redo it at no extra charge. I would recommend them for anything from small jobs to full home remodel.
Chris - Waikoloa, Hawaii
“Quick response and job done professionally. Highly recommended.”
Keith - Papaikou, Hawaii
“Thank you, quick response to request, far estimate and work done within few days. On track and will use services again in future.”
William & Sharon Ellis - Honoka'a, Hawaii / Alabama
"We have been exceptionally pleased with the work ethic and quality of the firm’s work. They have fair pricing and work within a set timeframe. For those of you who have paid skilled laborers for services we know that showing up on time just doesn’t happen. This is not the case with this company. They work from eight in the morning until three-thirty in the afternoon. You can set your watch by the regularity in which they arrive ready for work. We appreciated that very much. These men are honest. I’m not joking or exaggerating. The entire work force exhibits a morality that is sometimes lacking in modern American society, and my wife and I applaud them for their behavior. In addition to all of the above characteristics they are warm, friendly, and caring. .......... Not only have we encountered professionalism I have never seen in the construction business but you also will find the true Aloha spirit."
D. Larry Drinen - Waikoloa, Hawaii
"We talked with & considered 4 contractors & their bids, as we needed to put a new roof on our home.
We decided to use BJ Kaillmal, He was in the middle of the prices we received. What a wonderful thing for us, that we asked for his services. A job well done! He was very informative with his work and his schedule, answered all questions with gentleness & gave proper suggestions. He kept us informed each day to the work progress & the next day schedule. We have given BJ’s phone number to other potential customers, & all have replied to us with good results. We felt very secure in leaving our home while BJ & his crew were on the job sight."